These Terms & Conditions govern your use of the Pragati Digital Solution website and any services we provide. By accessing our website, responding to our advertisements, or engaging our services, you agree to be bound by these terms.
⚠️ Please read these Terms & Conditions carefully before using our website or engaging our services. If you do not agree to these terms, please refrain from using our website or contacting us for services.
These Terms & Conditions are issued by Pragati Digital Solution, a business solutions and consulting enterprise operating in India.
By accessing or using our website (pragatisolution.site), engaging with our advertisements on any platform, filling out a contact or lead form, contacting us via email or WhatsApp, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
If you are accessing these terms on behalf of a company or organisation, you confirm that you have the authority to bind that entity to these terms. In such cases, "you" refers to that organisation.
These Terms & Conditions apply to all visitors, users, clients, and others who access or use our services in any manner.
Pragati Digital Solution provides professional consulting and advisory services across the following domains:
The specific scope, deliverables, timelines, and fees for any engagement are agreed upon separately in a written service agreement or proposal. These Terms & Conditions apply to all such engagements unless expressly varied in writing.
Our services are advisory in nature. We provide guidance and recommendations based on our experience and the information you share with us. Final decisions remain at all times with you or your organisation.
An engagement typically begins with a discovery call or meeting. Following this, we may issue a written proposal or Statement of Work (SoW) outlining the scope, approach, deliverables, timelines, and fees. No engagement is considered confirmed until both parties have agreed in writing (email confirmation is acceptable).
To enable effective delivery of our services, you agree to:
Pragati Digital Solution agrees to:
Our fees are outlined in each engagement proposal or Statement of Work. We may charge on a project basis, retainer basis, or daily/hourly rate depending on the nature of the engagement. All fees are in Indian Rupees (INR) unless explicitly stated otherwise.
Unless otherwise agreed in writing, our standard payment terms are:
All fees are subject to Goods and Services Tax (GST) at the applicable rate under Indian law. Our GSTIN is 27AAGCP1234M1ZX. GST will be itemised separately on all invoices. Clients registered under GST may claim input tax credit as applicable.
Out-of-pocket expenses incurred during an engagement (such as travel, accommodation, printing, or third-party tools required for the project) will be billed separately at cost with supporting documentation unless a fixed expense budget is included in the agreed fees.
We reserve the right to withdraw from an engagement if:
In such cases, we will provide reasonable notice and refund any advance payment proportionate to undelivered work.
Once a report, strategy document, or digital deliverable has been submitted to a client, it cannot be returned. Refunds for such deliverables will not be provided after delivery unless a material defect in delivery is demonstrated.
⚠️ All refund decisions are at the sole discretion of Pragati Digital Solution and are subject to the specific terms agreed in the engagement proposal or Statement of Work.
All content on the Pragati Digital Solution website — including text, graphics, logos, design, methodology documentation, and the overall look and feel — is the intellectual property of Pragati Digital Solution and is protected under applicable Indian copyright and intellectual property laws. You may not reproduce, copy, distribute, or create derivative works from this content without our prior written permission.
Unless expressly agreed otherwise in writing:
Any documents, data, or materials you provide to us during an engagement remain your intellectual property. You grant us a limited, non-exclusive licence to use them solely for the purposes of delivering the agreed services.
All promotional content, website copy, images, and advertising creatives published by Pragati Digital Solution are our intellectual property. Unauthorised reproduction or misrepresentation of our brand or content is prohibited.
Both parties agree to maintain the confidentiality of proprietary, sensitive, or commercially valuable information shared during an engagement. This includes but is not limited to business strategies, financial data, client lists, operational processes, and any data marked as confidential.
This obligation of confidentiality survives the termination of the engagement for a period of three (3) years, unless the information:
We may include the client's name and a general description of the type of work performed in our portfolio or case studies, unless the client has specifically requested confidentiality regarding the engagement.
You agree to use our website only for lawful purposes. You must not:
We reserve the right to restrict or terminate access to our website for any user who violates these conditions without notice.
Pragati Digital Solution is committed to ensuring our advertisements and promotional content are accurate, honest, and not misleading. All claims made in our ads regarding services, outcomes, and expertise are made in good faith based on our track record and experience.
Testimonials and case studies featured in our advertising or on our website are based on real client experiences. Individual results will vary based on the specific circumstances of each engagement. Testimonials do not constitute a guarantee of specific outcomes for new clients.
When you submit a lead form through an advertisement (on Google, Meta, or any other platform), you are providing your contact details voluntarily and consenting to us reaching out to discuss our services. Submitting a form does not constitute a service agreement or financial commitment of any kind.
Any promotional offers, discounts, or limited-time pricing communicated through our advertising are valid only for the period and conditions stated. We reserve the right to withdraw or modify such offers at any time without notice unless a specific offer has been formally accepted in writing.
Our advertisements are managed through third-party platforms. We do not guarantee continuous availability of our promotional content and accept no liability for any delays or interruptions in ad delivery caused by those platforms.
Our services are advisory and consultative in nature. All recommendations, strategies, and guidance provided by Pragati Digital Solution are based on information available to us at the time and reflect our professional judgment. We do not guarantee specific business outcomes, revenue targets, or operational results from following our advice.
The content on our website is provided for general informational purposes only. While we strive to keep it accurate and up to date, we make no warranties about the completeness, accuracy, or fitness for purpose of any information on the site. Use of the website is at your own risk.
To the fullest extent permitted by applicable law, Pragati Digital Solution shall not be liable for:
Our total aggregate liability to you under any engagement shall not exceed the total fees paid by you to us in the three months preceding the event giving rise to the claim.
Nothing in our services constitutes legal, financial, taxation, or medical advice. We recommend you consult qualified professionals in those fields for such matters. Any information we provide that touches on legal or financial areas is for general informational purposes only.
You agree to indemnify, defend, and hold harmless Pragati Digital Solution, its principals, associates, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
Our website, advertisements, and communications may contain links to third-party websites and platforms including WhatsApp, Google, Meta, LinkedIn, and others. These links are provided for convenience and do not imply endorsement of or responsibility for the content or practices of those platforms.
We are not responsible for:
Your use of third-party platforms linked from our website is subject to those platforms' own terms and conditions and privacy policies.
These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of India. The courts located in Pune, Maharashtra, India shall have exclusive jurisdiction over any disputes, unless otherwise agreed in a specific service agreement.
In the event of any dispute arising from or relating to these Terms or any engagement, both parties agree to first attempt to resolve the matter in good faith through direct discussion. Either party may initiate this by providing written notice describing the dispute.
If the dispute is not resolved within 30 days of the written notice, either party may refer the matter to mediation. If mediation fails, the dispute shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in Pune, Maharashtra, and the proceedings shall be in English or Marathi as mutually agreed.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. We will make reasonable efforts to notify users of material changes through a notice on our website or direct communication where applicable.
Your continued use of our website or services after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should discontinue use of our website and services.
The version of these Terms in effect at the time an engagement commences will govern that engagement unless both parties agree in writing to apply updated Terms.
For any questions, concerns, or notices under these Terms & Conditions, please contact us using the details below:
These Terms & Conditions were last reviewed and updated on 16th April 2026. The most current version will always be available at pragatisolution.site/terms.html.